Carbide Tooling Group Ltd Privacy Policy About this document This privacy notice explains how Carbide Tooling Group collects, uses and shares your personal data, and your rights in relation to the personal data we hold. This privacy notice concerns our processing of personal data of information and orders received through our website and E-Commerce Shop and anyone else with an interest Carbide Tooling Group’s #products and Carbide Tooling Group is (a registered Limited Company, No: 08845394), which is registered with the UK. How we collect your information We may ollect your personal data in several ways, for example: • When you communicate with us by telephone, email or via our website, for example to make enquiries about products and services • In various other ways as you interact with us for the purposes set out below The types of information we collect We may collect the following types of personal data about you: • Contact and communications information, including: your personal and work contact details (including email address(es), telephone numbers and postal address(es); • Your communication preferences • Your name, title • Information you have publicly shared on social media; • Information concerning your business and products you use etc. Other personal and sensitive information including: • Financial information, including: Your bank card details, name and (used for processing payments for online orders) • Details of financial transactions The basis for processing your information and how we use it We use your personal data for the following: • To interact with you about current and upcoming promotions on products and services • To deal with any concerns or feedback you may have • For any other purpose for which you provide us with your personal data We may also process your personal data because it is necessary for our legitimate interests. In this respect, we may use your personal data for the following: • To monitor and evaluate the performance and effectiveness of our activities • To keep you informed (by letter, telephone, email and other electronic means) of news and information about current promotions, products and services in accordance with your communication preferences and subject to having your consent for being contacted by electronic means • To ensure that our communications are relevant to you and your interests and to assess your likely ability to contribute to the company • Administrative purposes, for example in connection with your orders or requests you have made with us • Publishing stories and news items about our work and other achievements on our website www.carbidetoolinggroup.co.uk and in electronic and printed publications which we may send to you by post, email and potentially by other means, depending on your communication preferences from time to time and subject to having your consent for being contacted by electronic means) • Conducting surveys and other research • Internal record-keeping, including the management of any feedback or complaints. We may also process your personal data for our compliance with our legal obligations. In this respect, we may use your personal data for the following: • To meet our compliance and regulatory obligations, such as compliance with anti-money laundering laws and tax reporting requirements • For the prevention and detection of crime • In order to assist with investigations (including criminal investigations) carried out by the police and other competent authorities We may also process your personal data where: • It is necessary to protect your or another person’s vital interests • It is necessary for the establishment, exercise or defence of legal claims (for example, to • protect and defend our rights or property, and/or the rights or property of our members) • We have your specific or, where necessary, explicit consent to do so In particular, with your consent, we may process your personal data to provide you with information on our current promotions, products and services and details of opportunities to get further involved with the company, for example, by sending you updates, newsletters, emails and news alerts. We may send you these communications by electronic means (meaning, principally by email) only with your specific consent. If you do not wish to receive such information, you can opt out of any emails using the links in the message. Alternately, if you wish to receive this information only by certain means of communication, you can contact us with your preferences. Sharing your information with others For the purposes referred to in this privacy notice and relying on the bases for processing as set out above, we may share your personal data with certain third parties. We may disclose limited personal data to a variety of recipients including: • Our employees, agents and contractors where there is a legitimate reason for their receiving the information, including third parties where we have engaged them to process data on our • behalf for specific purposes • Internal and external auditors • When the company is legally required to do so (by a court, government body, law enforcement agency or other authority of competent jurisdiction) We do not sell your personal data to other organisations. International data transfers As a matter of course, we do not transfer your personal data outside of the European Economic Area. How long your information is kept Carbide Tooling Group Ltd will regularly check that permission is granted to hold personal data. The Company will not keep any data for longer than is necessary. Your rights Under the DPA you have the following rights:  To obtain access to, and copies of, the personal data that we hold about you  To require that we cease processing your personal data if the processing is causing you damage or distress • To require us not to send you marketing communications Once the GDPR comes into force in May 2018, you will also have the following additional rights: • To require us to correct the personal data we hold about you if it is incorrect • To require us to erase your personal data • To require us to restrict our data processing activities (and, where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal) • To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller • To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply, for example, where we are required by law to hold specific data. If you have given your consent and you wish to withdraw it, please contact info@carbidetoolinggroup.co.uk. Please note that where our processing of your personal data relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services. If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under data protection legislation from the Information Commissioner's Office website available at: www.ico.org.uk Contact us If you have any queries about this privacy notice or how we process your personal data, or if you wish to exercise any of your rights under applicable law, you may contact our operations team • by email: info@carbidetoolinggroup.co.uk • by telephone: 01924 950606 Approved by Directors: 15th May 2018 Next review date: May 2019